The call center agent is responsible for making outbound calls offering free trade publications, promotions, research calls, survey, appointment setting and other offerings.

If you have good personal communication skills and enjoy talking on the phone, we want to learn more about you. Training is offered during the first week of employment. Your personality is the key to great success.

Essential Functions

  • Make outbound calls
  • Must be able to follow a script
  • Must be able to read and speak English fluently
  • Must have basic computer knowledge
  • Must cooperate well with coworkers and supervisors
  • Must function well under time pressure
  • Must be able to sit for long periods of time
    (at least 50 minutes per hour)
  • Must have good spelling skills
  • Use of ten key helpful


  • Customer/Client Focus
  • Communication Proficiency
  • Personal Credibility/Effectiveness
  • Results Driven
  • Teamwork Orientation
  • Various onboarding tests may be required


Our Operations Department offers weekday, evening, and weekend shifts.

In Colorado, the primary day shift is from 7:00 am to 3:30 pm, and our evening shift is primarily from 3:30 pm to 9:00 pm.

In Tennessee, the primary day shift is from 8:00 am to 4:30 pm, and our evening shift is primarily from 4:30 pm to 9:00 pm.

Our evening and weekend shifts may vary from week to week. Your supervisor will let you know your shift assignment.

If you wish to change shifts permanently, talk to your supervisor. Although the Company will consider all requests to change shifts, we cannot guarantee that any particular request will be granted.

Evening employees are required to work 3 – 7 shifts per week and are considered a “part-time” schedule, ranging from 13-30 hours/week.

Work Environment

This job operates in an office and dress type is a business casual work environment. You will work with a diverse group from teens to seniors from a wide range of backgrounds. Our work environment is non-swearing, respectful, professional, friendly, and fun!


Health, Life, &/or Dental Insurance and Paid Time Off.


If applying for a position in Lafayette, please email your application to:

Directions to Lafayette Office

From Highway 287, turn east on to South Boulder Road. From S. Boulder Rd. turn right (south) on Coal Creek Dr. A Block or so down turn left (east) onto Courtney Way, and take first right into parking lot at 450 Courtney Way. We are to the left of the entrance, Suite 101.


If applying for a position in Nashville, please email your application to: or fax to: 615-932-7051

Directions to Nashville Office

From I-40W, Take exit 215B for TN-155 N/Briley Pkwy (0.4 miles), use the right two lanes to take exit 7 for Elm Hill Pike (0.3 miles), turn left onto Elm Hill Pike (0.3 miles), turn left onto Air Lane Drive (0.2 miles) We are the second entrance on the left in Suite B.

Aspen Media is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.



Click to download PDF of application