The right data, the right way…right now.
Three things are always true about good data. It’s accurate. It’s accessible. And it’s timely.
Whether you are seeking an experienced field partner for a small, uncomplicated survey, or a large and complicated custom study, we are ready to put our in-depth data collection experience with telephone and online interviewing to work for you.
Avoid the hassles associated with self-administered studies. Aspen’s dedication to quality at all levels offers real advantages for you to help ensure the success of your project. We will work with you to assure that scripting, list procurement, and reporting on you job are handled in the most efficient, exact, and cost-effective manner. Why settle for just a project manager when Aspen assigns an entire project team? You get more ideas, better communication and broader expertise. And if there is ever a problem, we can tap all that brainpower to solve it… fast.
Market Research Services Provided
Serving our clients in support of both quantitative and qualitative research studies with data collection over the phone, web, or both (also known as multi-modal interviewing), Aspen offers research services including, but not limited to:
- List procurement
- Phone and/or online focus group recruitment
- Reminder calls
- Incentive fulfillment
- Facility procurement
- Report writing
- Advertising effectiveness studies
- Positioning/benefit testing
- New product surveys
- Customer service tracking
- Usage and awareness surveys
- Editorial research
- Open-end coding
As a full-service call center, we’re equipped to handle all aspects of your campaign, while providing a high level of expertise. Through proficient use of technology, daily reports, call monitoring and tracking, we focus on and pinpoint ways we can improve. Providing ongoing, detailed analysis of each project, we ensure that your current and future calling efforts remain effective.
We take extraordinary steps to understand your goals and to work in a partnership tailored to your needs. This upfront attention and care increases our clients’ return on investment. No wonder the overwhelming majority of our work comes from repeat and referral clients.